Does this match what you see?
- Error 225
Applies to
- App
- myQ iOS/Android; menu labels vary by release
- Hardware
- myQ app device registration
225 · Serial-number registration
Before you start
- Authorized account/device owner; safe physical access.
- Record the model and displayed LED or error before changing anything.
Why this can happen
- Recent bootloading
Work through these checks
Check 1
Wait 10 minutes before retrying the serial-number addition.
What you should seeRegistration can resume.
When to stop
- Do not repeatedly power-cycle or factory-reset during this waiting state.
See how these checks fit together
Identify the model first
Read the label without removing covers.
Built-in Wi-Fi opener
Use its own setup instructions and LED troubleshooting guide.
Separate smart hub
Check hub, door sensor and opener compatibility separately.
Use the matching model instructions
Do not copy reset steps from another product.