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Error 225 interrupts serial-number registration

Error 225

Start the checks ↓

Does this match what you see?

  • Error 225

Applies to

App
myQ iOS/Android; menu labels vary by release
Hardware
myQ app device registration

225 · Serial-number registration

Before you start

  • Authorized account/device owner; safe physical access.
  • Record the model and displayed LED or error before changing anything.
Why this can happen
  • Recent bootloading

Work through these checks

  1. Check 1

    Wait 10 minutes before retrying the serial-number addition.

    What you should see

    Registration can resume.

    Your next branch

    If repeated after waiting, contact myQ support with the device model and code.

When to stop

  • Do not repeatedly power-cycle or factory-reset during this waiting state.
See how these checks fit together
Choose the right setup path
Identify the model first

Read the label without removing covers.

Built-in Wi-Fi opener

Use its own setup instructions and LED troubleshooting guide.

Separate smart hub

Check hub, door sensor and opener compatibility separately.

Use the matching model instructions

Do not copy reset steps from another product.