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Error 707: scheduled closing is unavailable

Error 707 when using a close schedule.

Start the checks ↓

Does this match what you see?

  • Error 707 when using a close schedule.

Applies to

App
Legacy myQ Garage device named in the official error table; do not generalize to every myQ product.

707 · Legacy myQ Garage device named in the official error table; do not generalize to every myQ product.

Before you start

  • Identify the product model and observe the exact status before making changes.
  • Use only equipment and accounts you own or are authorized to manage.
Why this can happen
  • The device is subject to a scheduled-close restriction.

Work through these checks

  1. Check 1

    Record the error and identify the hub model.

    What you should see

    You can confirm whether it is the legacy myQ Garage.

    Your next branch

    If it is another model, ask support to verify the applicable restriction.

  2. Check 2

    Do not keep recreating schedules or resetting the hub. Use normal supervised control while seeking model-specific clarification.

    What you should see

    The door remains usable through supported controls.

    Your next branch

    A separate failure to operate normally needs its own diagnostic path.

When to stop

  • Do not bypass the restriction using unofficial automations. This guide does not promise scheduled closing can be restored.
See how these checks fit together
Check the supported action
Does the myQ app work?

Test the intended device safely in its own app.

No: myQ also fails

Resolve the account or device problem before partner linking.

Yes: partner only fails

Verify partner, region, vehicle or hardware eligibility.

Check the exact supported action

Do not use unofficial credential or API bypasses.