Tesla shows no garages or a persistent myQ Error
Garages are missing from the vehicle, or the vehicle shows a persistent Error status.
Start the checks ↓Does this match what you see?
- Garages are missing from the vehicle, or the vehicle shows a persistent Error status.
Applies to
- App
- Compatible Tesla using myQ Connected Garage; separate from a HomeLink radio control.
Error (Tesla integration status; not a numeric opener diagnostic) · Compatible Tesla using myQ Connected Garage; separate from a HomeLink radio control.
Before you start
- Identify the product model and observe the exact status before making changes.
- Use only equipment and accounts you own or are authorized to manage.
Why this can happen
- The app itself has no active device, or the vehicle account link needs refreshing.
Work through these checks
Check 1
Park safely, then check the mobile myQ app first.
What you should seeYou can tell whether the garage is active outside the vehicle.
Check 2
If active in the app, verify the vehicle uses the same authorized account. Household users cannot view shared garages in Tesla; co-owners need the applicable paid Tesla subscription.
What you should seeThe vehicle and phone use the intended identity.
Check 3
For persistent vehicle-only failure, open Vehicle Settings, then Controls or Locks, and unlink myQ Connected Garage. Select Link myQ Account, scan the QR code and sign in again.
What you should seeThe garages return and the Error clears.
When to stop
- Do not troubleshoot on a moving vehicle or purchase a plan merely as a diagnostic test.
See how these checks fit together
Test the intended device safely in its own app.
Resolve the account or device problem before partner linking.
Verify partner, region, vehicle or hardware eligibility.
Do not use unofficial credential or API bypasses.