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LiftMaster & myQ apps, explainedPractical help. Clear answers.

Community app has no Home Access garage tab

Community entries appear but home garage is missing

Start the checks ↓

Does this match what you see?

Community entries appear but home garage is missing

Applies to

App: Current myQ Community linked to a consumer myQ Garage Access account

Before you start

Existing consumer myQ garage account

Why this can happen

Home garage account has not been linked, or the wrong account was selected.

Work through these checks

Check 1
Update Community, open your initials > Works With > myQ.
What you should see
Link with myQ is available.
Your next branch
This does not enroll a building entry.
Check 2
Choose Link with myQ, allow the requested Bluetooth permission, and sign into your garage account.
What you should see
Home Access appears alongside Community Access.
Your next branch
Check the sign-in account if the expected garage is absent.
Check 3
Use Home Access for garage position and operation.
What you should see
The linked opener is visible.
Your next branch
Use consumer myQ for cameras, co-owners and partner management instead.

When to stop

Link only your own authorized account. If linking fails, report which app and sign-in method were used.

See how these checks fit together

Community access triage

Is this a shared entrance?

Use the app and invitation issued by the property.

Invitation or access missing

Ask the property manager to verify your assigned access.

Access shown but fails

Record entrance, time and the message for the manager.

Use an authorized alternative entrance

Do not bypass locks or reset shared equipment.