Does this match what you see?
- Hub naming fails with Error 602
Applies to
- App
- Consumer myQ hub/device naming
602 · myQ device/hub naming
Before you start
- Owner or authorized administrator
Why this can happen
- An existing hub already uses the proposed name.
Work through these checks
Check 1
In Device Management, find the existing hub with that name.
What you should seeConflict identified.
Check 2
Give that hub a different name, then retry setup.
What you should seeNaming succeeds.
When to stop
- Keep names clear enough to distinguish doors; do not command an unidentified door.
See how these checks fit together
Where does access stop?
Save the exact message without sharing codes.
Cannot sign in
Use the official recovery route for your existing account.
Signed in, device missing
Check the account, invitation and authorized access owner.
Never share verification codes
Unresolved ownership goes to the owner or support.