LiftMaster & myQ apps, explainedPractical help. Clear answers.
LiftMaster AppmyQ Guides & HelpSearch the hub

Errors 203 and 207: wrong credentials or locked account

Sign-in rejected Account locked

Start the checks ↓

Does this match what you see?

  • Sign-in rejected
  • Account locked

Applies to

App
Consumer myQ email/password login

203 · myQ sign-in

207 · myQ sign-in

Before you start

  • Access to registered mailbox
Why this can happen
  • 203 indicates incorrect credentials; 207 indicates account lockout.

Work through these checks

  1. Check 1

    Verify the registered email and sign-in method.

    What you should see

    You are using the original account.

    Your next branch

    If using SSO, recover credentials with that provider instead.

  2. Check 2

    Choose Login, then Forgot; submit the registered email and use the emailed six-digit code.

    What you should see

    The app permits a new password.

    Your next branch

    Check junk mail and avoid repeatedly requesting codes; delivery can be delayed.

  3. Check 3

    Enter and confirm the new password, then update saved credentials on your other devices.

    What you should see

    The original account opens.

    Your next branch

    If no reset email arrives after 24 hours, request another code.

When to stop

  • If recovery remains unavailable, contact account support; never share a password or verification code.
See how these checks fit together
Recover the right account
Where does access stop?

Save the exact message without sharing codes.

Cannot sign in

Use the official recovery route for your existing account.

Signed in, device missing

Check the account, invitation and authorized access owner.

Never share verification codes

Unresolved ownership goes to the owner or support.