Does this match what you see?
- Registration reports Error 201
Applies to
- App
- Consumer myQ registration; no version number specified
201 · myQ account registration
Before you start
- Your own account email
Why this can happen
- The email is already registered.
Work through these checks
Check 1
Return to sign-in rather than registering again.
What you should seeExisting-account login is available.
Check 2
For email/password login, use Forgot Password if necessary.
What you should seeAccount recovery starts for the existing email.
When to stop
- Do not create replacement accounts or reset hardware to repair registration; seek account support if the email is inaccessible.
See how these checks fit together
Where does access stop?
Save the exact message without sharing codes.
Cannot sign in
Use the official recovery route for your existing account.
Signed in, device missing
Check the account, invitation and authorized access owner.
Never share verification codes
Unresolved ownership goes to the owner or support.