Does this match what you see?
- Blinking blue hub LED
Applies to
- App
- myQ iOS/Android; menu labels vary by release
- Hardware
- Separate myQ Smart Garage Hub or Smart Garage Control, not built-in opener Wi-Fi
Before you start
- Authorized account/device owner; safe physical access.
- Record the model and displayed LED or error before changing anything.
Why this can happen
- Wi-Fi setup incomplete
- Password or local connection failure
Work through these checks
Check 1
Check the phone is near the hub and that the home internet works.
What you should seeLocal setup conditions are ready.
Check 2
Type the correct Wi-Fi password rather than pasting it. Confirm strong 2.4 GHz coverage at the hub.
What you should seeCredentials contain no accidental spaces.
Check 3
Restart Wi-Fi setup in the app and watch the hub LED.
What you should seeSolid green confirms online state.
When to stop
- If repeated setup fails with good coverage, give myQ support the model and final LED. Built-in opener reset buttons do not apply.
See how these checks fit together
Identify the model first
Read the label without removing covers.
Built-in Wi-Fi opener
Use its own setup instructions and LED troubleshooting guide.
Separate smart hub
Check hub, door sensor and opener compatibility separately.
Use the matching model instructions
Do not copy reset steps from another product.