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LiftMaster & myQ apps, explainedPractical help. Clear answers.

Smart Garage Camera flashes green

Flashing green continues rather than becoming solid green.

Start the checks ↓

Does this match what you see?

Flashing green continues rather than becoming solid green.

Applies to

App: Standalone myQ Smart Garage Camera.

Before you start

Identify the product model and observe the exact status before making changes.
Use only equipment and accounts you own or are authorized to manage.

Why this can happen

Connection to the myQ server has not completed.

Work through these checks

Check 1
Reconnect the camera power and wait 40 seconds.
What you should see
The LED becomes solid green.
Your next branch
If flashing green continues, check household internet service.
Check 2
If authorized, restart the router without resetting its configuration. Once internet is restored, reconnect camera power.
What you should see
The camera reconnects after a few minutes.
Your next branch
If not, avoid repeated setup deletion.
Check 3
Have the ISP or router administrator verify the official camera network requirements. Provide the persistent LED pattern to myQ support.
What you should see
Network and device responsibility are separated.
Your next branch
Use the new LED branch if its status changes.

When to stop

Flashing green is not the same condition as solid green. Do not infer an account transfer is needed from this LED.

See how these checks fit together

Separate video from door control

Which feature is missing?

Confirm the camera model and affected account.

Live video unavailable

Check camera power, status and its network instructions.

Recording unavailable

Check the recording feature, settings and applicable plan.

Record the exact video symptom

Do not reset the opener to repair a camera feature.